Space Associate - PT.

STORY SPACE ASSOCIATE 

Part-time

Company Description

At Story, we are passionate about providing individuals, entrepreneurs, and organizations with space, community, and the resources they need to build sustainable and scalable businesses. We offer a unique and powerful ecosystem of resources, inspiration, and collaborative opportunities designed to support innovation and positive social impact.

Join us in shaping a vibrant and thriving community where individuals can connect, collaborate, and thrive. If you are passionate about building relationships and creating impactful experiences, we want to hear from you!

About the Role 

We are looking for a welcoming, confident addition to our team who is equally interested in interacting with hundreds of people (via all forms virtually, over the phone, in person) daily, making sure that the space and all of the systems are functioning smoothly so that everyone has what they need for a seamless and productive experience.

This job might be for you if you:

  • Are an awesome human, and kindness and service to others are part of your values

  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy

  • Believe in, advocate for, and create diverse and inclusive spaces for ALL

  • Understand Story’s mission and values

Goals and Objectives

  • Create a welcoming and collaborative environment for all by illustrating Story's core values.

  • Ensure the space is fully operational, and processes are running smoothly.

  • Support opportunities for growth and development in our community

Key Responsibilities

  • Operational Support

    • Key holder responsible for opening or closing procedures in the physical space

    • Ensures the building and space is clean, well-kept, and inventory-stocked

    • Respond to phone, email, and walk-in inquiries with a sense of urgency

    • Identify issues for escalation to the Community Manager and document them accordingly

    • “Own the space” as if it were your own

  • Community Engagement

    • Act as the face of our coworking space, warmly welcoming members and visitors.

    • Build relationships with members, foster collaborations in the community, and celebrate members’ successes and milestones

    • Understand Story policies and procedures and be comfortable communicating and implementing these policies with Story members and guests.

  • Event Coordination

    • Provide overall support for the Programming Team

    • Track attendance and member feedback to tailor events and programs for our unique community

    • Promote events through various channels to maximize member engagement.

  • Sales and Marketing

    • Responsible for facilitating tours and tracking data in CRM.

    • Actively promote the unique offerings of our coworking space.

    • Convert new members and complete the onboarding process.

  • Qualifications

    • Previous experience in customer service, hospitality, or related fields preferred.

    • Strong interpersonal and communication skills, with the ability to engage with diverse individuals and build relationships.

    • Excellent organizational and multitasking abilities, with a keen attention to detail.

    • Proficiency in basic computer applications and willingness to learn new software platforms.

    • Passion for fostering community and supporting the growth of entrepreneurs and professionals.

Benefits & Compensation

  • Hourly pay rate: $20.00

  • Opportunity to work in a dynamic and collaborative environment.

  • Access to networking events, professional development workshops, and other perks.

  • Optional 401k Match

Preferred Availability 

  • 20 - 25 hours/week - Primarily Monday through Friday, 1 pm - 6 pm, with occasional nights and weekends required

Equal Opportunity Policy

Story Spaces, LLC provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment on the basis of race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, genetic information, military service, or other protected status. All personnel actions, including but not limited to those relating to compensation, benefits, transfers, layoffs, return from layoffs, training, education, and tuition assistance are based on the principle of equal employment opportunity.



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